Questions and answers about your data.

In the European Union. The application, your account's database, the files and the backups are in data centres in the EU, and the language model answers on servers in the EU, without keeping the request once it has answered. There are no transfers outside the European Economic Area. The exception is the mailbox you connect: the emails stay with the provider you chose, under its own terms.

No. Your conversations, files and account data are never used to train, fine-tune or evaluate artificial intelligence models, either by us or by our sub-processors.

In a private chat, no: it is encrypted on your phone or in your browser and only decrypted inside a secure enclave, where the model answers; our servers only pass the encrypted text along (and, if you confirm a web search, that search's phrase). Normal conversations stay in your account's database, encrypted at rest. For anything you want nobody to read, not even us, use a private chat.

For as long as the account owner chooses, in days. At the end of that period, the conversations, attached files, memories and finished tasks are deleted automatically; with no period chosen, they stay for as long as the account exists. Each person can delete their own whenever they like, and whatever is deleted leaves the backups within 90 days.

The company. In a company account, the company is the controller of the conversations, files, documents, tasks and emails, and we process them on its behalf. For the account, top-up and billing data, we are the ones responsible. The account owner does not see the other users' conversations.

Yes, there and then. In “My account”, the “Export my data” button gives you the conversations (in a data format, for another system, and in a readable format), the files, the library, the memory, the tasks and the emails written on your behalf. No cost, no permission needed and nothing to pay for leaving.

No. What it produces is a proposal, which the person accepts, corrects or ignores. No email goes out without your “Send”, unless you allow free sending in a task, and every email is logged. The answers are generated by AI and may contain mistakes: check before you use them.

The assistant only reads what your request needs. Inbox triage comes switched off; if you switch it on, it keeps only a category and a short reason for each email, never the sender, the subject or the text, and only for up to 30 days. Disconnecting the mailbox deletes the credentials immediately.

No. Only the strictly necessary ones: the session cookie, the form protection cookie and, in accounts, the one that keeps your workspace's address. Usage measurement runs on our own servers, in the EU, without cookies and, in accounts, without the content of conversations, names or emails.

The GDPR, the AI Act, the Data Act and the Digital Services Act. Data protection is in the Privacy policy; AI, switching provider and reporting illegal content are in the Terms, sections 7, 9 and 5. NIS2 does not apply to us because of our size, and we do not pretend otherwise: we apply the security measures anyway.